Frequently Asked Questions
Who are you?
We are MIRIORA, a brand focused on bringing you stylish, high-quality jewellery for every occasion at affordable prices.
What are the shipping and delivery times?
We hand-pack every order with care. It takes up to 3 working days to process, and delivery usually takes up to 7 working days, though we aim for 5 working days.
Shipping costs are calculated at checkout, with most orders costing £3.75 in the United Kingdom.
What if my order hasn’t arrived?
If your order is delayed, please contact us with your order number at info@miriora.com, or use the Contact Us page, and we’ll help speed up the delivery.
What if my product arrives damaged?
If your item is damaged, email us a photo at info@miriora.com within 10 days of receiving it, and we’ll send a replacement.
Can I return my product for a refund?
Yes! You have 30 days to request a return. Contact us at info@miriora.com or through the Contact Us page, and we’ll process your refund once we receive the item.